English
German
Swiss Exams employs 15 office staff members and our “who is who” series will introduce all staff members, their responsibility and how they feel about working for Swiss Exams. We are happy to introduce you to Isabelle from our Marketing&Customer Service department.
About her career and interests
Isabelle has solid work experience in collaborating and providing administrative support to executives, management and various departments, in an international and multi-cultural business environment.
She is also fluent in German and English. Travelling to new places and cooking are some of her favorite hobbies.
About her position
Isabelle is the main point of contact for Cambridge English Exam results and Preparation Cente accounts. She is also responsible for the administration and organisation of external events and certificate ceremonies and supports the Customer Service Team with incoming phone calls and emails.
What she thinks about Swiss Exams
In dealing with customers we strive to develop relationships, solve problems, offer choices, listen and ultimately improve the comfort and satisfaction of our customers. Swiss Exams truly strives to provide the best service possible. I appreciate the companies philosophy and flexibility.
About her team
"It is great to work in a department where the team spirit is so strong. We are a small team but have a wide range of experience which helps us support each other in our daily business."
- Isabelle François